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KRA/San Diego Provides Hiring Solutions for Balboa International Group

KRA/San Diego Provides Hiring Solutions for Balboa International Group

Mr. Hamed Seyedi, Business Services Representative, San Diego Metro Region American Job Center–operated by KRA for the San Diego Workforce Partnership–reported, “Some Expanded Subsidized Employment (ESE) participants have difficulty finding work because of  language barriers.  So, I started contacting local businesses, one of which was Balboa International Group, that serve the needs of our international communities.

ESE Coordinator, Deona Dorsey, commented , “Balboa was extremely receptive to a Business Services  partnership, and the screening and referral process progressed quickly.  Of the first 15 ESE candidates referred, 10 were hired, with four pending hire.”

According to Hamed, “Currently, Balboa relies on KRA/San Diego and ESE for most of its hiring needs at Balboa International Market, as well as a Balboa-owned restaurant, Sufi Mediterranean Cuisine.  Staff are often cross trained to work at either establishment, which enhances participants’ skill sets.  We are very excited that our relationship will be expanded soon to include other Balboa businesses throughout San Diego.”

San Diego - Balboa Inside - 594x182Farhan Heidar, Balboa General Manager, stated,  “Working with KRA and the ESE team has brought tremendous value to our business. The professionalism and the attention paid to the details of our requirements are the cornerstones of this partnership.  I look forward to expanding our relationship beyond the ESE program in the future.”

Source: http://www.kra.com/company-news/krasan-diego-provides-hiring-solutions-for-balboa-international-group

Writing a Federal Resume Using the SAR Method

Writing a Federal Resume Using the SAR Method

The process of writing a good resumé or information essay (also known as KSAs) is best started by doing your own self-assessment.  You will be using feedback you have received from a variety of sources including your last appraisal, your supervisor’s and co-worker’s comments, and communications from your customers both internal and external.  This self-assessment phase is your first opportunity to begin writing powerful statements about your performance, in other words, your accomplishments.  An activity is an accomplishment if you:

  •  Improved operations by making things easier or better
  •  Resolved a problem/situation with little or no increase in time, dollars, people, etc.
  •  Effectively acted as a liaison between departments which helped to make things run more efficiently
  •  Produced reports/data that enabled management to make more informed decisions
  •  Identified the results of your work efforts in terms of contributions, impact and skills

Using a behavioral model to describe your accomplishments will help you clarify your work strengths and successes and increase your awareness of your marketable skills.  Writing down your accomplishments helps identify skills, talents, capabilities and your potential for solving problems.  Your past accomplishments play an important role in convincing a selecting official that you can use these skills to be successful in a new position.

Situation you faced

Action you took 

Result(s) of your effort 


SITUATION: new administrative personnel need training in local office procedures

ACTION: create training module

RESULT: efficient administrative team

  •  Put your accomplishments into a sentence(s). Writing the sentence is important to:
    •  Communicate that you demonstrate the required skills and knowledge
    •  Show how your skills and abilities can make a positive contribution to a new position
  •  Use action verbs.  Begin to write the answers to the S-A-R into sentences using action verbs.
  • Select verbs that best capture the action described in “the action you took” and “the result of your effort.”  Be specific.
  •  Use “I” statements to clearly describe your accomplishments.  When describing work on a team or in a group, describe your personal actions as part of the team and results you contributed.
  •  Quantify whenever possible – use numbers and data points to illustrate success  Edit to reduce fluff and make every word count.
  •  Check for misspellings and typographical errors
  •  Ensure all required information listed under the “How to Apply” section of the announcement is complete.


SITUATION: During my time as a recruiter, I noticed that attendance at our community events had dropped off by 30% over the past 3 years.

ACTION: I designed a new promotional packet to go out to the local community businesses. I also included a rating sheet to collect feedback on our events and organized internal round table discussions to raise awareness of the issue with our employees.

RESULT: I used some of the great ideas we received from the community, improved the efficiency and visibility of our marketing strategy which raised attendance by 18% the first year.


To solve a problem with document flow, I encouraged creative thinking from my work team. They proposed a solution which resolved the problem and increased productivity by 20%.

Sample Resume:

Jane Doe

111 Narrow Street

Any Town, CA 92655

Home: (619) XXX-XXX

J. W. Associate, LLC                                                                        02/1997 to Present

2222 Avila road, Suite 333                                                             $69,000 per year

Laguna Niguel, CA  92677                                                               40 hours per week

Contact: Shirley Gonzalez (Manager)

(949) 360-XXXX

Executive Assistant – Prepare proposals, manuscripts and reports; draft executive level documents and key correspondence.  Administer telecommunications, travel and calendars for three executives.  Lead support staff and develop employee training to facilitate understanding of roles and responsibilities within the organization.  Results include positive teamwork among employees and their active participation in developing process improvements.

Coordinate projects and events exercising ability to improvise, improve procedures and meet demanding deadlines.  Plan and coordinate corporate luncheons, and develop presentations for related on-site and off-site meetings.  Manage capital purchases, direct vendor relations, generate and maintain equipment tracking records.  Create Standard Operating Procedures that are used by all support staff for cross-training purposes and as back-up when designated employees are not available.  This reduced backlog of records by 80%.

In the Latest Issue

Originally posted on TIME:

View original 301 more words

18 Tips for Writing a Federal Resume

18 Tips for Writing a Federal Resume

  1.  Whereas a private sector resume may be 1-2 pages, a Federal resume requires more detail and may be as long as 3-5 pages.
  2.  Be descriptive but keep paragraphs short.  Use simple, straightforward, and essential information.  This makes your resume easier to read.
  3.  Don’t be vague – emphasize nouns, action verbs, and provide concrete information
  4.  Be clear and concise about what you do
  5.  Use action words in past tense, “ I designed and implemented”
  6.  Describe what you did, especially if you’re performing work above your level
  7.  Use plain English, not jargon and acronyms – spell acronyms out at least once
  8.  Include paid and volunteer work experience (include number of hours)
  9.  List On-Job-Training (OJT)
  10.  List recent training and awards
  11.  Include your education (include units or semester/quarter hours)
  12.  List vocational courses taken
  13.  List college degrees and any relevant courses taken – include year completed
  14.  Experience you’ve gained in your specialized field
  15.  Total number of hours you attended courses
  16.  Military Service
  17.  Courses you’ve taken while in military
  18.  Remember to spell check your resume

NOTE: Be sure to read the job announcement carefully and PAY ATTENTION to the wording.  Though it is not advisable to cut and paste directly from the announcement (managers can spot that a mile away), it is important to respond to the needs of the position.  For example, if an HR Specialist job announcement says “Able to provide advice and guidance to managers and the walk-ins” you want to show experience giving great customer service to both higher level supervisors and the general public.  The phrase “provide advice and guidance” is one you can use for your resume, but the experience should be all yours.

For more tips and information on how to write an effective resume, go to https://help.usajobs.gov/index.php/Tips

KRA/San Diego’s Leon Nominated for 2015 Latino Champions Award

Santiago Leon PhotoRecently, Santiago Leon, a KRA Workshop Facilitator, was one of three finalists nominated for the Latino Veteran of the Year Award, in recognition of his dedicated service to the Wounded Warrior Support Network (WWSN).

At the Loews Coronado Bay Resort, more than 200 attendees celebrated the altruistic achievements of San Diego County businesses, individuals, and volunteers that positively impact the Latino community in one of 10 Latino Champions Award categories.

One of San Diego’s leading Latino professionals, Santiago assists Veterans in their military-to-civilian life transition, in addition to serving as an active member of the WWSN Board.  He volunteers Career Guidance and Job-Readiness Training services, and referrals to various Veterans support programs, including KRA’s Metro Region Career Centers/American Job Center of California, which is operated for the San Diego Workforce Partnership.

Santiago commented, “When it comes to what we do for our Veterans, we cannot afford to have a ‘bad day’. We need to be more than individuals who teach others how to find work.  We must be the source that inspires them, helping to generate hope for the future.”

KRA/San Diego Career Agent Designs Plan for Architect

For 15 years, Mike Gilkerson, an accomplished Architect, designed Data Center facilities for Disney, DreamWorks Animation, Paramount, et al.   When the company he worked for closed down, he  moved on to another firm, which unfortunately was financially unstable.  Substantial pay cuts motivated Mike to move on again.

Four years later, due to the recession, he was un-/under-employed for 2 years—before enrolling with the San Diego Metro Region American Job Center,  KRA-operated for the San Diego Workforce Partnership.  Mike found the job-prep workshops enlightening, but, at 63, realized his lack of knowledge and skills with the “new-and-now” design technology was going to impede his success in a highly competitive job market.

With ongoing advice and support from Career Agent Alita Hetland, Mike received a grant to train with the Virtual Design & Construction Institute for certification in Autodesk Revit.  But, even before completing the course, he pursued a job interview, and received an offer for an Architect/Project Manager position!

Recently, Mike reported, “I have been employed for 6 months now, and can honestly say this is the direct result of guidance and training I received from the Job Center and Alita.  I’m very grateful that such centers exist to help one get a second chance in life.”

Source: http://www.kra.com/company-news/krasan-diego-career-agent-designs-plan-for-architect

Democrats urge Pres. Obama to expand job opportunities for ex-cons

Originally posted on Fortune:

A group of 27 Democratic senators joined a growing nationwide movement to “ban the box” on Tuesday, sending a letter to President Barack Obama asking him to take executive action to prohibit federal contractors and federal agencies from asking job candidates about their criminal records on job applications.

The senators said that the move would expand job opportunities for individuals with criminal records and reduce recidivism.

“[W]e ask you to require federal contractors and agencies to refrain from asking job applicants about prior convictions until later in the hiring process. This policy would eliminate unnecessary barriers to employment for all job seekers and would give individuals re-entering the workforce the opportunity to apply for work based on their current merits rather than past wrong-doings,” the letter says. “Employers would retain the ability to inquire about past convictions or conduct background checks regarding a potential employee before making an employment decision.”

View original 437 more words

Millennials Now Largest Generation in the U.S. Workforce

Originally posted on TIME:

Millennials have now surpassed Generation X to become the largest generation in the American workforce, according to a Pew Research Center analysis of U.S. Census Bureau data.

Adults between the ages of 18-34 now make up one in three American workers, Pew reports. They outnumbered working adults in Generation X, who were 18-33 in the year 1998, in early 2015 after overtaking Baby Boomers last year.

The estimated 53.5 million millennials in the work force are only expected to grow as millennials currently enrolled in college graduate and begin working. The generation is also growing thanks to recent immigration, as more than half of new immigrant workers have been millennials.

The millennial generation as a whole, not just those in the labor force, is also expected to surpass the Baby Boom generation as the largest living generation in the U.S.

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Cut Your Job Search Time in Half with this Job Search Plan

Photo Image from: http://timemanagementninja.com/

Cut Your Job Search Time in Half with this Job Search Plan

By Don Goodman

Finding a new job is a lot more difficult in this digital age and the days of just relying on the job boards are over. This comprehensive article will show you what you need to do to slash your job search time by 50% and save you hours of frustration. Working hard is not enough. Working smart makes hard work pay off.

1. BUILD A PROFESSIONAL RÉSUMÉSource: www.experience.com-

Your résumé is the single-most important document in your career and having a competitive advantage over the literally hundreds of other candidates you will be competing with for that one position is a must.

Statistics show that employers spend 6.7 seconds reviewing a résumé and the only part that everyone reads is the opening summary. A well-written résumé will craft your value proposition that distinguishes you from everyone else. Be sure to use keywords, formats, skills and performance metrics for your industry to make sure your résumé stands out.


2. OPTIMIZE YOUR LINKEDIN PROFILE Source: www.financialsocialmedia.com-

There are now more jobs on LinkedIn than monster.com and all recruiters use it to source talent. If you are like most people, you signed up for LinkedIn years ago and have not paid much attention to it since. Times have changed and +95% of companies will check out your LinkedIn Profile before calling you.

Your LinkedIn Profile has to be optimized for the right keywords, should have a social conversational tone, and should show just enough of your résumé to whet the recruiter’s appetite for more information so they are compelled to contact you.

If you do not know how to do all the above, ask your résumé writer to craft it for you. Fees should be in the range of $100-$250 for this important component of your job search strategy.


Source: www.exclusive-executive-resumes.com-3. DISTRIBUTE YOUR RÉSUMÉ

Now that you are confident that your résumé and LinkedIn Profile distinguish you, it is time to reach out to recruiters and hiring managers.

There are only 4 ways to get your résumé in front of people. These are:

1. Job Boards

2. Recruiters

3. Direct contact through networking

4. Direct contact through direct mail letters (mostly for executives)

Most people spend all their time on job boards which is the most competitive arena and puts you at the mercy of the Applicant Tracking Systems that rank your résumé: Big mistake. In fact Forbes has reported that 75% of qualified candidates are being weeded out because of the Applicant Tracking Systems and you will have more competition here than any other distribution method.

At the other end of the spectrum, networking is the #1 most effective way to get a job so, after learning how to network effectively (it is a lot more than just asking friends to help you get a job), you should spend some time in this category. Here are ways to get the most impact from each of these methods.

4. JOB BOARDSSource: www.truecareerchoice.com-

Monster and CareerBuilder are not the most effective boards to post your résumé as they have less than a 3% effectiveness rate. You would do better to post your résumé on the niche job boards as they are cheaper for employers and specific to your field.

Note that you can post your résumé confidentially so your employer won’t know that you are looking. You can also indicate where geographically you are willing to work. For a great list of vertical and geographical job boards go to the International Association of Employment Web Sites at http://www.employmentwebsites.org/?q=website/tree

If you are surfing job postings, use Indeed.com or SimplyHired.com as these are job board aggregators, meaning they pull jobs from all the other job boards as well as company web sites to give you a single place to find openings. Also look at Craig’s List which is becoming a great place to find local job postings.

Source: www.worklifecareers.com-5. RECRUITERS

Depending on your level of experience, recruiters may be a good way to distribute your résumé.

The first thing that you need to understand is that recruiters are paid by the employer, and their loyalty is to them. It is not true that recruiters find jobs for people – they find people for jobs.

It is crucial that you understand this important part because many people just call recruiters and expect help in their job search. With that in mind, you should determine if recruiters work at your level. Recruiters typically receive 20-30% of the annual compensation for the position which means that for a $50,000 job, a recruiter will get between $10,000 and $15,000 if a company hires the person they present.

Recruiters are usually hired to find people for those “hard-to-fill” positions requiring specific technologies or experience, so they will only put in front of their clients people who are worth those kinds of fees.  They look for the “best-fit” candidates, one who meets most – if not all – of the employer’s requirements.

For you, that means that if you have no experience in the kind of position they are trying to fill, it is unlikely they will consider you. If you are a recent graduate with less than 2 years of experience, it is also unlikely that a company would want to pay those fees for someone who is so easy to find through regular job advertising.

A good way to see if you are the kind of person recruiters want is to look at the ads on Indeed.com for your job title.  See if they are posted by employers or recruiters. Although that is not an acid test, it is certainly a good indicator if you fit in the category of those people a recruiter would seek.

There are some good services that will query an opt-in recruiter database to identify those recruiters who have indicated they would be interested in someone like you, and then do an email campaign to get your information to them. These generally run from $150 to $500 and can be monies well-spent. They will get to hundreds of recruiters in your field versus your ability to get to less than 10.

6. NETWORKINGSource: http://www.good-citizen.org/

Networking is the most effective way to find a job and companies often pay employee referral bonuses if a person who is recommended to them is hired.

Most people think networking is giving your résumé to as many people as you can and asking them to let you know if there is a job opportunity anywhere. THIS IS THE WORST THING YOU CAN DO as you just lost control over the process and now you just sit, wait and hope that the phone will ring.

Good networking is asking people for advice. People are much more likely to give you advice than help you get a job.

The 3 steps here are:

1. Develop an elevator pitch

2. Create a list of contacts

3. Build a contact plan

Your elevator pitch is the 20 second statement you would make if you were in an elevator with Bill Gates and you wanted to tell him why you are the best person for a job. It quickly states what you bring to the table.

Here’s a sample elevator pitch:

source: http://image.slidesharecdn.com“I have over 10 years of sales experience in the plastic and chemicals field including having served as a Sales Manager with DuPont. Consistently recognized as a Top Performer, I have beaten my sales goals and targets every year, even in the face of a severely declining market. I am particularly good at using my strong technical and operational knowledge to earn a customer’s trust and build loyal relationships. As you probably know, the market is pretty soft now and I am looking at other related industries where my ability to penetrate accounts and get new business would be of value and wanted to get some advice from you.”

Now create a database of contacts. Go through your business cards and list everyone who might know someone who might know someone who can help you find an open position. Use LinkedIn to identify companies and people you want to connect with. In particular, look at the various industry groups.

You cannot have too many names here, just make sure you assign a category to them (i.e. peer, boss, acquaintance, etc.). Remember, these are not necessarily people who can get you a job, but they can lead you to others who can. I know a fellow who found a job by asking his mailman if he knew anyone who worked at Deloitte.

You should also build a list of those companies you wish to target. Decide whether you want to work in a small, medium or large company, in what industry and then do some research to identify candidates. Remember too that everyone targets the Fortune 500 although most jobs are in smaller firms. Targeting companies outside the Fortune 1000 is easier as you will have less competition.

Now build a contact plan with specific and measurable goals. Plan on calling 25 people per week. This is where discipline comes in, but after you have done this a couple of times, it becomes easier. Ask each person who else you should talk to and add them to your database.

Finally, if you are a senior executive, you can consider a direct mail campaign to specific firms. There are specialty firms who can do this for you including identifying the companies and contacts that meet your criteria.

Follow these steps and you will slash your job search time considerably.

The Social Media Job-Hunting Quiz

Think you know how to use Facebook, LinkedIn and Twitter for your job search? AARP test your smarts here !

How are you using Facebook, LinkedIn and Twitter for your job search? Are you even using these as your job search? Why or why not?

In todays’ digital age, it’s important to not only have an online presence but also a representable one at that. Upload a professional photo, clean out any comments or postings that seem unprofessional and use your profiles to network with people in the industry.

Let us know what your results are and what your thoughts about using Social Media as a job-hunting tool.



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